Event Organiser Terms and Conditions

Fleurieu Food Festival Event Organiser Terms and Conditions.

Last Updated: June 2026

These Event Organiser Terms and Conditions apply to all businesses, organisations, venues, accommodation providers, tourism operators, event hosts and individuals participating in Fleurieu Food Festival.

By submitting an application, purchasing a participation package, accepting inclusion in the festival program or participating in Fleurieu Food Festival, you acknowledge and agree to these Terms and Conditions.

1. About Fleurieu Food Festival

Fleurieu Food Festival is a region-wide food, wine and tourism festival delivered throughout the Fleurieu Peninsula during August each year.

The festival promotes independently operated events, experiences and tourism offerings delivered by participating businesses and event organisers.

Fleurieu Food Festival acts as a marketing, promotional and coordination platform and does not assume responsibility for the delivery of individual events unless explicitly stated.

2. Eligibility

Participation is open to:

  • Food and beverage businesses

  • Wineries, breweries and distilleries

  • Restaurants, cafés and hospitality venues

  • Accommodation providers

  • Tourism operators

  • Producers and growers

  • Event organisers

  • Community organisations

  • Arts and cultural organisations

  • Educational institutions

  • Other businesses approved by Fleurieu Food Festival

All proposed events must align with the objectives, values and quality standards of Fleurieu Food Festival.

3. Event Approval

Submission of an application does not guarantee inclusion in the festival.

Fleurieu Food Festival reserves the right to:

  • Accept or reject any application

  • Request amendments to event concepts

  • Require changes to event descriptions, imagery or marketing content

  • Reclassify participation packages

  • Remove events from the program at any time where required

Decisions made by Fleurieu Food Festival are final.

4. Participation Packages and Fees

Participation fees are payable in accordance with the selected package level.

Fees are non-refundable except where required under Australian Consumer Law.

Participation fees contribute to:

  • Festival marketing

  • Website management

  • Program production

  • Digital advertising

  • Public relations activities

  • Event administration

  • Tourism promotion

  • Festival coordination

Participation fees do not guarantee:

  • Ticket sales

  • Attendance numbers

  • Media coverage

  • Sponsorship opportunities

  • Commercial outcomes

5. Event Delivery Responsibilities

Participating organisers are solely responsible for the planning, management and delivery of their event.

This includes, but is not limited to:

  • Staffing

  • Venue management

  • Ticketing

  • Food and beverage service

  • Customer service

  • Event operations

  • Safety management

  • Risk management

  • Financial management

  • Regulatory compliance

Fleurieu Food Festival accepts no responsibility for event delivery.

6. Licences, Permits and Compliance

Event organisers are responsible for obtaining and maintaining all licences, permits and approvals required to operate their event.

This may include:

  • Liquor licences

  • Council approvals

  • Food business registrations

  • Development approvals

  • Event permits

  • Music licensing

  • Road closure permits

  • Traffic management approvals

  • Public health approvals

  • Fire safety requirements

Event organisers must comply with all applicable laws and regulations.

7. Insurance Requirements

All participating event organisers must maintain appropriate insurance coverage for the duration of their involvement in the festival.

Minimum requirements include:

Public Liability Insurance

Minimum $20 million public liability insurance coverage.

Workers Compensation Insurance

Where required by law.

Other Relevant Insurance

As appropriate to the nature of the event, including:

  • Professional indemnity

  • Product liability

  • Volunteer insurance

  • Motor vehicle insurance

  • Property insurance

Fleurieu Food Festival may request certificates of currency at any time.

Failure to provide requested documentation may result in removal from the festival program.

8. Ticketing and Customer Service

Event organisers are responsible for:

  • Managing ticket sales

  • Processing refunds

  • Handling customer enquiries

  • Managing booking systems

  • Communicating event information to attendees

Where ticket sales are facilitated through an approved Fleurieu Food Festival ticketing platform, organisers remain responsible for customer service and event delivery.

9. Event Changes and Cancellations

Event organisers must notify Fleurieu Food Festival immediately if:

  • An event is cancelled

  • An event is postponed

  • Event details change

  • Capacity changes occur

  • Ticket sales are suspended

Event organisers are responsible for communicating directly with ticket holders regarding cancellations, postponements, refunds or transfers.

Fleurieu Food Festival reserves the right to remove cancelled events from promotional channels.

10. Marketing and Promotion

By participating in Fleurieu Food Festival, organisers grant Fleurieu Food Festival, Fleurieu Peninsula Tourism and authorised partners permission to:

  • Promote their event

  • Use supplied event descriptions

  • Use supplied photographs and video

  • Use business logos and branding

  • Use event information in marketing materials

  • Use event information for media and tourism promotion

This licence is granted without compensation.

11. Marketing Content Requirements

Organisers warrant that all submitted content:

  • Is accurate

  • Is not misleading

  • Does not infringe third-party rights

  • Does not breach copyright

  • Is owned by the organiser or used with permission

Organisers indemnify Fleurieu Food Festival against any claims arising from submitted content.

12. Photography and Media

Organisers acknowledge that Fleurieu Food Festival may:

  • Attend events

  • Capture photography and videography

  • Invite media representatives

  • Share event imagery

  • Produce promotional content

Organisers grant permission for such content to be used for festival, tourism and promotional purposes.

13. Data Sharing and Privacy

Where attendees purchase tickets through festival-managed platforms, relevant attendee information may be shared with event organisers for operational purposes including:

  • Event communication

  • Attendance management

  • Customer service

  • Event delivery

Organisers must comply with all applicable privacy laws and must not misuse attendee information.

Attendee information must not be sold or transferred to unrelated third parties.

14. Event Quality Standards

Fleurieu Food Festival seeks to maintain a high-quality visitor experience.

Organisers agree to deliver events substantially in accordance with the information promoted.

Fleurieu Food Festival reserves the right to remove events that:

  • Damage the reputation of the festival

  • Generate significant attendee complaints

  • Breach laws or regulations

  • Fail to meet minimum quality expectations

  • Create safety concerns

14A. Minimum Event Delivery Standards

Participating organisers agree to deliver their event substantially in accordance with the information approved and promoted through Fleurieu Food Festival.

Organisers must:

  • Deliver the event on the advertised date and time unless otherwise approved.

  • Ensure sufficient staffing and resources are available.

  • Provide the products, services, experiences and inclusions promoted.

  • Maintain professional standards of customer service.

  • Ensure the event is presented in a safe, clean and welcoming manner.

  • Comply with all applicable health, safety and regulatory requirements.

Material changes to an event must be approved by Fleurieu Food Festival prior to publication wherever reasonably possible.

Failure to meet minimum delivery standards may result in removal from future Fleurieu Food Festival programs.

14B. Tourism and ATDW Content Licence

Where event information is submitted for inclusion in Fleurieu Food Festival, organisers grant Fleurieu Food Festival, Fleurieu Peninsula Tourism and their authorised partners a non-exclusive, royalty-free licence to use, reproduce, publish, distribute and modify submitted content for tourism and promotional purposes.

This includes:

  • Event descriptions

  • Images

  • Videos

  • Logos

  • Event details

  • Tourism listings

  • Accommodation information

Submitted content may be distributed through:

  • The Fleurieu Food Festival website

  • ATDW (Australian Tourism Data Warehouse)

  • South Australian Tourism Commission channels

  • Tourism Australia channels

  • Fleurieu Peninsula Tourism channels

  • Tourism publications

  • Media releases

  • Social media platforms

  • Third-party tourism and event promotion platforms

Organisers warrant that they hold all necessary rights and permissions for any content supplied.

14C. Marketing and Advertising Disclaimer

Participation in Fleurieu Food Festival provides access to coordinated regional marketing and promotional activities.

However, organisers acknowledge and agree that Fleurieu Food Festival does not guarantee:

  • Ticket sales

  • Attendance numbers

  • Revenue outcomes

  • Media coverage

  • Social media reach

  • Return on investment

  • Sponsorship opportunities

  • Commercial success

Any references to audience reach, impressions, website traffic, advertising exposure, media value or promotional activity are estimates only and should not be interpreted as guaranteed outcomes.

Premium, Featured or Enhanced Participation Packages provide additional promotional opportunities but do not guarantee specific results.

14D. Event Photography and Post-Event Content

To support future destination marketing and festival promotion, organisers agree to provide Fleurieu Food Festival with suitable post-event content upon reasonable request.

Where available, organisers may be asked to provide:

  • High-resolution event photographs

  • Event highlights

  • Attendance estimates

  • Visitor feedback

  • Testimonials

  • Media coverage

  • Social media content

  • Economic impact information

Organisers grant Fleurieu Food Festival a perpetual, royalty-free licence to use supplied content for future festival, tourism and destination marketing activities.

Appropriate credit will be provided where reasonably practicable.

14E. Sponsor and Commercial Partner Rights

Fleurieu Food Festival may enter into sponsorship, funding or commercial partnership arrangements that support the delivery of the festival.

Organisers acknowledge that certain sponsors, funding partners or commercial supporters may receive specific promotional benefits, branding opportunities, category rights or activation opportunities.

Participation in Fleurieu Food Festival does not grant organisers any exclusive rights within their industry category, product category or geographic area unless otherwise agreed in writing.

Fleurieu Food Festival reserves the right to determine the placement, visibility and promotional treatment of all participating events and businesses.

14F. Official Ticketing Platform

Where Fleurieu Food Festival requires events to utilise an approved ticketing platform, organisers agree to comply with the requirements of that platform.

This may include:

  • Event creation standards

  • Ticketing procedures

  • Reporting requirements

  • Customer communication requirements

  • Payment processing requirements

  • Data collection requirements

Fleurieu Food Festival reserves the right to nominate or change approved ticketing platforms from time to time.

Where the festival facilitates ticket sales through a centralised ticketing platform, event organisers remain responsible for:

  • Event delivery

  • Customer service

  • Refund decisions

  • Event communications

  • Compliance with applicable laws

14G. Independent Business Relationship

Participation in Fleurieu Food Festival does not create any partnership, agency, joint venture, employment or representative relationship between Fleurieu Food Festival and participating organisers.

Organisers participate as independent businesses and operators.

Nothing in these Terms and Conditions authorises an organiser to:

  • Act on behalf of Fleurieu Food Festival

  • Enter into agreements on behalf of Fleurieu Food Festival

  • Make representations on behalf of Fleurieu Food Festival

  • Create obligations for Fleurieu Food Festival

Organisers are solely responsible for their business operations, financial obligations, staffing, taxation, licensing and regulatory compliance.

14H. Festival Reporting and Data Collection

Organisers agree to reasonably assist Fleurieu Food Festival with festival evaluation, tourism reporting and funding acquittal requirements.

Upon request, organisers may be required to provide information including:

  • Ticket sales data

  • Attendance numbers

  • Visitor origin data

  • Occupancy information

  • Economic impact information

  • Customer feedback

  • Media outcomes

Any commercially sensitive information will be treated confidentially and aggregated where appropriate for reporting purposes.

Failure to provide requested reporting information may impact eligibility for future participation in Fleurieu Food Festival programs.

14I. Reputation and Brand Protection

Organisers must not engage in conduct that may damage the reputation, goodwill or public perception of Fleurieu Food Festival, Fleurieu Peninsula Tourism, funding partners, sponsors or participating businesses.

Fleurieu Food Festival reserves the right to remove any organiser, event, listing or promotional material that it reasonably believes:

  • May damage the reputation of the festival

  • Creates public controversy inconsistent with festival objectives

  • Is misleading or deceptive

  • Creates legal or regulatory risk

  • Is inconsistent with the values of the festival

Any such decision shall be made at the sole discretion of Fleurieu Food Festival.

15. Indemnity

The organiser agrees to indemnify and hold harmless:

  • Fleurieu Food Festival

  • Fleurieu Peninsula Tourism

  • Festival board members

  • Staff

  • Contractors

  • Volunteers

  • Sponsors

  • Partners

from any claims, liabilities, damages, losses, costs or expenses arising from:

  • Event delivery

  • Negligence

  • Regulatory breaches

  • Personal injury

  • Property damage

  • Failure to obtain licences or permits

  • Breach of these Terms and Conditions

16. Limitation of Liability

To the fullest extent permitted by law, Fleurieu Food Festival and Fleurieu Peninsula Tourism are not liable for:

  • Financial losses

  • Lost profits

  • Lost ticket revenue

  • Event cancellations

  • Adverse weather impacts

  • Business interruption

  • Reputational damage

  • Marketing outcomes

  • Attendance outcomes

  • Sponsorship outcomes

Participation is undertaken at the organiser's own risk.

17. Force Majeure

Fleurieu Food Festival shall not be liable for any failure or delay arising from circumstances beyond reasonable control, including:

  • Extreme weather

  • Bushfire

  • Flood

  • Pandemic

  • Public health emergency

  • Government restrictions

  • Utility failures

  • Venue closures

  • Industrial action

  • Civil disturbances

Participation fees remain non-refundable unless otherwise determined by Fleurieu Food Festival.

18. Removal from the Festival

Fleurieu Food Festival reserves the right to remove an organiser, event or business from the festival program where:

  • False or misleading information has been supplied

  • Fees remain unpaid

  • Insurance requirements are not met

  • Regulatory compliance cannot be demonstrated

  • Behaviour damages the reputation of the festival

  • These Terms and Conditions are breached

No refund of participation fees will be provided in such circumstances.

19. Governing Law

These Terms and Conditions are governed by the laws of South Australia.

Any dispute arising from participation in Fleurieu Food Festival shall be subject to the exclusive jurisdiction of the courts of South Australia.

20. Amendments

Fleurieu Food Festival may amend these Terms and Conditions at any time.

The most current version will be published on the official festival website.

Continued participation in the festival constitutes acceptance of any updated Terms and Conditions.

21. Contact Information

For ticketing enquiries, please contact:

Fleurieu Food Festival
Email: info@fleurieufood.com.au
Website: www.fleurieufoodfestival.com