Terms and Conditions

Welcome to the Fleurieu Food Festival website.

Last Updated: June 2026

By accessing our website, purchasing tickets to any Fleurieu Food Festival event, submitting an event application, participating as an event organiser, accommodation provider, sponsor, partner, volunteer, contractor, vendor or attendee, you agree to these Terms and Conditions.

Please read them carefully. If you do not agree with any part of these Terms and Conditions, you should not use the website or participate in the festival.

1. About Fleurieu Food Festival

Fleurieu Food Festival is a month-long regional food, wine and tourism festival held throughout the Fleurieu Peninsula, South Australia.

The festival showcases independently operated events, experiences, tours, accommodation packages, workshops, dinners, tastings, classes, markets and tourism experiences hosted by participating businesses and event organisers.

Fleurieu Food Festival acts as a festival coordinator, marketing platform and promotional body. Unless otherwise stated, individual events are owned, managed and delivered by the participating event organiser.

2. Acceptance of Terms

By using this website, purchasing tickets, submitting an application, attending an event or participating in the festival, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions and all applicable laws of South Australia and Australia.

3. Festival Participation

3.1 General Participation

All attendees, event organisers, accommodation providers, volunteers, sponsors, partners, contractors and suppliers must comply with:

  • These Terms and Conditions

  • Applicable venue policies

  • Responsible service requirements

  • Health and safety regulations

  • Any lawful direction issued by festival staff, venue operators or authorised representatives

3.2 Event Listings

Fleurieu Food Festival reserves the right to approve, reject, amend or remove event listings at its sole discretion.

Acceptance into the festival program does not guarantee ticket sales, attendance numbers, media coverage or commercial outcomes.

3.3 Accuracy of Information

Event organisers are responsible for ensuring all event information provided is accurate, including:

  • Dates

  • Times

  • Locations

  • Pricing

  • Ticket links

  • Inclusions

  • Accessibility information

  • Dietary information

Fleurieu Food Festival accepts no responsibility for inaccuracies supplied by event organisers.

4. Ticketing and Bookings

4.1 Ticket Sales

Tickets may be sold through Fleurieu Food Festival's official ticketing platform or through approved third-party providers.

Additional booking fees, transaction fees or ticketing charges may apply.

4.2 Event-Specific Terms

Individual events may have their own booking terms, cancellation policies, age restrictions and participation requirements.

By purchasing a ticket, attendees agree to comply with both:

  • Fleurieu Food Festival Terms and Conditions

  • The individual event organiser's terms and conditions

4.3 Refunds

Unless required by Australian Consumer Law, refunds will generally not be provided for:

  • Change of mind

  • Incorrect bookings

  • Personal circumstances

  • Scheduling conflicts

  • Travel disruptions

  • Weather conditions where the event proceeds

Refund policies may differ between participating event organisers.

Any refund requests must be directed to the relevant ticketing provider or event organiser.

4.4 Ticket Transfers

Where permitted by the ticketing platform and event organiser, tickets may be transferred to another person.

The original ticket purchaser remains responsible for ensuring ticket information is updated correctly.

5. Age Restrictions and Alcohol

Many festival events involve alcohol service.

Attendees must comply with all Responsible Service of Alcohol (RSA) requirements.

Valid identification may be required at any event where alcohol is served.

Accepted forms of identification include:

  • Australian Driver Licence

  • Proof of Age Card

  • Passport

Event organisers reserve the right to refuse alcohol service in accordance with South Australian liquor licensing laws.

6. Photography, Filming and Media

By attending any Fleurieu Food Festival event, attendees acknowledge and agree that photographs, video recordings and audio recordings may be taken by:

  • Fleurieu Food Festival

  • Fleurieu Peninsula Tourism

  • Participating venues

  • Event organisers

  • Media representatives

  • Sponsors and partners

  • Authorised photographers and contractors

Such material may be used for:

  • Marketing

  • Promotion

  • Tourism campaigns

  • Editorial content

  • Social media

  • Public relations

  • Website content

  • Advertising

  • Archival purposes

Use may occur without compensation or further consent.

If you do not wish to be photographed or recorded, you must notify the event organiser prior to attending.

While reasonable efforts will be made to accommodate requests, exclusion from all incidental photography and videography cannot be guaranteed.

By tagging Fleurieu Food Festival, participating events or using official festival hashtags, you grant permission for your content to be shared across official festival channels.

7. Behaviour and Code of Conduct

Fleurieu Food Festival is committed to providing a welcoming, inclusive and respectful environment.

Attendees must:

  • Treat others respectfully

  • Follow venue rules

  • Comply with health and safety requirements

  • Follow directions from event staff and organisers

  • Consume alcohol responsibly

Attendees may be removed from an event without refund for:

  • Harassment

  • Aggressive behaviour

  • Discrimination

  • Violence

  • Property damage

  • Illegal activity

  • Excessive intoxication

  • Drug use

  • Failure to follow safety directions

8. Personal Belongings and Lost Property

Attendees are responsible for their own personal belongings.

Fleurieu Food Festival accepts no responsibility for:

  • Lost property

  • Theft

  • Damage to personal items

  • Property left unattended

Lost property enquiries should be directed to the venue or event organiser where the item was lost.

9. Health and Safety

Attendees acknowledge that participation in festival events may involve risks associated with:

  • Food consumption

  • Alcohol consumption

  • Outdoor environments

  • Physical activity

  • Farm environments

  • Rural properties

  • Uneven surfaces

  • Cooking demonstrations

  • Workshops and masterclasses

  • Transport services

Attendees participate at their own risk and are responsible for assessing their suitability for participation.

Attendees must disclose relevant dietary requirements directly to the event organiser where required.

Fleurieu Food Festival cannot guarantee the absence of allergens in food or beverages served at festival events.

10. Weather and Event Changes

Events will generally proceed in accordance with the individual organiser's contingency plans.

Fleurieu Food Festival and participating event organisers reserve the right to:

  • Modify programming

  • Change venues

  • Alter event times

  • Substitute presenters

  • Change menus

  • Adjust capacities

  • Modify event inclusions

  • Cancel activities for safety reasons

Reasonable efforts will be made to communicate significant changes.

11. Liability

To the fullest extent permitted by law, Fleurieu Food Festival, Fleurieu Peninsula Tourism, participating event organisers, venues, sponsors, contractors, volunteers, suppliers and partners are not liable for:

  • Personal injury

  • Illness

  • Property damage

  • Lost or stolen items

  • Travel disruption

  • Accommodation issues

  • Weather impacts

  • Vendor disputes

  • Dissatisfaction with event experiences

Participation in any event is undertaken entirely at the attendee's own risk.

12. Third-Party Events and Services

Many events promoted through Fleurieu Food Festival are independently owned and operated.

Fleurieu Food Festival does not warrant or guarantee:

  • The quality of goods or services provided

  • Event delivery standards

  • Food or beverage quality

  • Accommodation services

  • Transport services

  • Tourism experiences

Any disputes relating to event delivery should be directed to the individual event organiser.

13. Website Use

All website content is provided for general information purposes.

Users must not:

  • Interfere with website functionality

  • Attempt unauthorised access

  • Introduce malicious software

  • Harvest information from the website

  • Reproduce website content without permission

Fleurieu Food Festival reserves the right to restrict website access where misuse occurs.

14. Intellectual Property

All content appearing on the Fleurieu Food Festival website, including:

  • Logos

  • Branding

  • Graphics

  • Images

  • Event program materials

  • Marketing assets

  • Website content

remains the property of Fleurieu Food Festival, Fleurieu Peninsula Tourism or the respective content owner.

Content must not be reproduced without written permission.

15. Privacy and Communications

Personal information collected through the website, ticketing systems, event applications and festival participation may be used for:

  • Festival administration

  • Event communication

  • Marketing activities

  • Tourism reporting

  • Statistical analysis

Information may be shared with relevant:

  • Event organisers

  • Ticketing providers

  • Tourism partners

  • Sponsors

  • Service providers

where necessary for festival operations.

Personal information will not be sold to third parties.

16. Marketing Communications

By registering, purchasing tickets or submitting information through the website, you may receive festival-related communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting Fleurieu Food Festival directly.

Operational communications relating to bookings, ticketing, event changes or safety information may still be sent where necessary.

17. Force Majeure

Fleurieu Food Festival and participating event organisers reserve the right to cancel, postpone, modify or relocate events due to circumstances beyond reasonable control, including:

  • Extreme weather

  • Bushfire

  • Flood

  • Natural disaster

  • Pandemic

  • Public health emergency

  • Government directive

  • Venue closure

  • Utility failure

  • Industrial action

  • Civil disturbance

Refunds, credits or ticket transfers will be determined by the relevant event organiser and applicable consumer law.

Fleurieu Food Festival is not liable for any additional expenses incurred by attendees, including travel, accommodation or related costs.

18. Governing Law

These Terms and Conditions are governed by the laws of South Australia.

Any disputes arising from participation in Fleurieu Food Festival will be subject to the exclusive jurisdiction of the courts of South Australia.

19. Amendments

These Terms and Conditions are governed by the laws of South Australia.

Any disputes arising from participation in Fleurieu Food Festival will be subject to the exclusive jurisdiction of the courts of South Australia.

20. Contact Information

For enquiries regarding these Terms and Conditions, please contact:

Fleurieu Food Festival
Email: info@fleurieufood.com.au
Website: www.fleurieufoodfestival.com